Providing Feedback to Resistant Employees

Employee receiving feedback

Good, timely feedback is an important business tool, but what happens when your employee brushes off your feedback? Here are some actionable ideas on providing feedback.

  • Make the case. Your employee may not be aware that part of his or her job is to receive your feedback seriously and professionally. Explain the impact their resistance has on you, the organization, and their own professional reputation.
  • Get curious. Don’t assume that the receiver sees his or her behavior in the same way that you do. Acknowledge that you’re expressing an opinion and want to hear theirs too.
  • Use neutral language. Try to avoid words that carry negative connotations and place blame.
  • Ask for feedback yourself. You may not be giving your employee what he or she needs in order to hear, absorb and accept feedback. Be brave enough to ask for feedback and then model how to receive it.
  • Share a personal story. Normalize the experience of receiving feedback by sharing a personal story. Share the impact of that experience, what you learned from it, and how you’ve changed as a result.
  • Secure a commitment. Make a specific request for a behavior change, be open to counter-offers, and come to an agreement on the goal.
  • Acknowledge positive change. Start looking for evidence that your employee has taken your advice to heart and speak up when you notice them acting differently.

Click here to read the full article written by Deborah Grayson Riegel.

Posted in HR

Become a Master Networker

Networking

You know networking is an important business tool, but sometimes it can feel awkward. Here are ten tips to help you feel more comfortable.

  1. Create Your Relationship Action Plan – You need an action plan that outlines who you want to build connections with and how you plan on doing it.
  2. Be Interesting – A key to networking is being the type of person that other people want to interact with. To do that, you need to project positivity and be able to have engaging conversations.
  3. Make People Feel Special – Focus your attention on the person you’re trying to connect with. People want to feel like they matter, and to do that you need to show them that you genuinely care about what they have to say and express how much you appreciate them.
  4. Help Others – Once you help someone, you instantly become more likable because you relieved some of their stress and added value to their life.
  5. Join New Social Circles – If you can find a way to meet one person in a group you want to be involved in, you can start connecting with everyone in it.
  6. Become a Master Mentor/Mentee – Mentorships are one of the most valuable relationships you can invest in. There’s no better way to get ahead and expand your network than to spend time with people who have already achieved your goals.
  7. Be a Super Connector – You know those people who seem to know everyone? They’re known as super connectors because they’re the superheroes of the networking world. If they’re unable to help someone, they know a list of people who can, which makes them great friends to have.
  8. Have a Social Media Strategy – The key to fostering your network using social media is to always add value. Instead of randomly posting whatever comes to mind, consistently share relevant, funny and informative content that offers a glimpse into your life and the ideas you’re interested in.
  9. Diversify Your Network – Though building close relationships is essential for a happy, successful life, research shows you actually get more career related value from acquaintances you see only occasionally.
  10. Don’t Forget the Follow-Up – If you don’t follow-up, you will fail at networking. People are busy and if you don’t connect with them often, you’ll be forgotten. Follow up once every quarter with acquaintances and at least once per month with people you’re trying to build a closer relationship with.

To read the full article written by Vanessa Van Edwards click here.